Caller: So we should have checked to see if we could go to the doctor before we went?
Me: Yeah, then you would have recieved in-network benefits and you wouldn't owe the $500.00 they are billing you for.
Caller: Oh.
Me: Well, was there anything else I can help you with.
Caller: No, I'm gonna go throw up.
Me: Okay, Have a nice day.
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